Making A Purchase

Once you have found a product that you are interested in at the store, add it to the shopping basket. And once you have finished browsing click on the Checkout button, once you have done this you will be asked for a few details such as your address and credit card information. We will only ship to UK addresses.

Please bear in mind that we have a 4 o’clock cut of point, and any orders placed after this time will not be sent out until the day after.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice.

We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling
All items are delivered free of charge Next Working Day via Business Post to Mainland UK. Shipments other than Mainland UK incur a charge and may take more than 24 hours - this information is relayed to you at time of checkout.

Delivery Schedule
If Business Post can not deliver the item because no-one is home to receive the order, they will leave a card with a contact number detailing how to arrange a more convenient delivery date. If the courier receives no contact from you they will return the package to us after a period of approximately 5 working days. This may result in extra shipping costs being incurred for redelivery.

Although we offer Next Working Day Delivery, please note that from the point of dispatch, we cannot be held responsible for any subsequent delays from our couriers. Compensation for any expenses can not be offered in any circumstance if a delivery has not arrived on time, nor for any persons who have taken the day off work in order to receive the item.

TV Floor Mounts advises that customers who forsee difficulty in obtaining their item at a home address should state a different delivery address at checkout. If a delivery address needs to be changed after the checkout procedure, please call us and we will get this changed for you, however this may affect the speed of delivery.

Back Orders
If your item is not in stock, we will notify you and place your back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
For all orders 15% VAT is included.

Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption via our third-party provider Paypoint.net. We do not store any financial information - this is for your own safety. A PCI DSS Certificate is therefore held by SagePay, and not ourselves.

Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0117 330 2277 (International +44 0117 330 2277) or fax us on 0117 330 2280 or write to us at Unit D4 Ashville Park Shortway Thornbury, Bristol BS35 3UU United Kingdom

Privacy Policy
Easy TV Mounts do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Remittance Terms
All prices quoted include VAT and are subject to delivery charges as detailed.

Please check our Returns section for a break-down of the steps to take should you wish to return your product to us.

VAT Number: 877 3058 90 | Registered Company: 05700537